Good questions
Frequently asked questions
Everything you need to know about ordering, delivery, and how we get a great meal to your team — on time and set up.
How do I place an order?
Browse the menu, pick what your team will love, and submit your order online in a few clicks. We automatically route it to the Red Radish kitchen nearest you, where a chef reviews and confirms it. You’ll get a confirmation and an accurate receipt — no phone tag required.
What if my nearest kitchen is fully booked?
You’re still covered. If the closest kitchen can’t take your order, they seamlessly hand it off to the next-closest Red Radish kitchen — so you always get a confident “yes” from a team that can deliver on time.
Is there a minimum order size?
Our standard minimum is 12 guests. Have a smaller group? Reach out — if we’ll be near you on our delivery routes, we’ll do our best to make it happen.
Where do you deliver?
We serve 8 regions across North Carolina, South Carolina, and Tennessee, and each kitchen delivers to a generous radius beyond its home city. Most areas we cover daily; when routes fill up, we’ll do everything we can to still get to you. See all locations →
Do you deliver and set everything up?
Yes. We deliver on time and set up the full spread — plates, napkins, flatware, and beverages — ready to serve. Our catering boxes keep hot food hot and fresh right up to mealtime.
Can you accommodate dietary needs?
Absolutely. Our chefs prepare healthy, accommodating options for a range of diets. Just note any preferences or restrictions when you order and we’ll do our best to take care of your whole team.
How does billing and invoicing work?
Simple and accurate. You’ll receive a clear invoice and instant receipt delivery, making it easy to expense and reconcile — one of the three things we guarantee, every time.
Do you cater events and weddings?
Our primary focus is corporate delivery, Monday–Friday. For special events, reach out to your local kitchen and we’ll point you in the right direction.
Are all Red Radish locations the same?
We’re one big “bunch of radishes”! Each kitchen is individually owned and operated with similar menus and its own schedule — Bradley & Alexandra (Asheville, Tri-Cities), Mike (Charlotte, Columbia), Matthew (Triad, Raleigh/Durham), Danielle (Upstate), and Sarah Grace (Charleston). Order online and we’ll connect you with the right one automatically.
Still hungry for answers?
Start an order and we’ll handle the rest — or find your local kitchen to reach out directly.